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FAQ




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Am I entitled to free or discounted spa treatments and products as an employee?

All employees receive discounts on services and products. Employees working at a spa location receive complimentary services based on availability.

How much time off can I accrue?

Time off varies, but almost all locations accrue 10 days per year in addition to holidays.

When do employees become eligible for benefits?

The first day of the month, following your 3-month anniversary.

How many people work for Steiner?

We employ approximately 5000 people world-wide, but in any one location there could be as few as ten and as many as seventy.

What is the company culture like?

We are forward thinking and very motivated to grow and be successful. We respect our staff and recognize those for outstanding performance. We expect our staff to learn our brands and our culture and act as ambassadors for the company. Many of our staff have been with us for over ten years- proof of the loyalty between our company and our employees. Our employees come from all over the world, so we are an eclectic workplace!

What are the opportunities for growth within Steiner?

They are really quite tremendous! Spa staff can work their way into management and can apply to work all over the world including on-board ships. With offices in the UK, US, Bahamas and Asia, we have a very diverse work force.

Where are your spas/retail shops located?

We are all over the globe! We invite you to explore http://www.elemis.com for retail outlets and http://www.mandaraspa.com for a list of Mandara spas around the world.

Our Maritime division operates on over 130 spas at sea, and our Resort Spa division operates over 50 spas which are found in Asia, US, Bahamas, Caribbean, Mexico and the South Pacific. Elemis Retail Therapy can be found in select Nordstrom stores across the US, Bergdorf Goodman in New York, and also in the UK in Harvey Nichols, House of Fraser, Debenhams and John Lewis.

Are there any requirements I must meet before I apply?

Each location has unique and differing licensing requirements which correspond to local laws. Estheticians, massage therapists, hair stylists, nail technicians and fitness instructors, should check the licensing laws in their state to make sure the minimum licensing requirement is met. We will be unable to process your application if you do not meet the minimum requirements.



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